Services

Reliable Business Communications Services

 Bradford Technology simplifies your operations by providing your business with reliable internet and phone services.

Our Services

Reliable Business Communications Services  Bradford Technology simplifies your operations by providing your business with super-fast internet and trusted phone service.

Tremendous savings by LEVERAGING BULK RATE BUYING POWER & CAPITALIZE ON TECHNOLOGY COMPANY RESELLER’S PROMATIONS–1st MONTH FREE AND NO INSTALLTION COST among all major technology providers.

  • Unified Communications as a Service (UCaaS)
  • Broadband & Dedicated Internet
  • Software as a Service (SaaS) Optimization
  • Managed I.T. Services
ucaasUnified Communications As A Service (UCaaS)

Phone Service Features

  • VoIP
  • Business Phones (8x8 – Avaya – Polycom – MiTel)
  •  Virtual Softphone Applications
Collaboration
  • Unlimited Audio Conferencing
  • Unlimited Video Calling
  • Screen Sharing with Video and Audio
  • Mobile App Calling and Video
  • Team Messaging
Productivity Features
  • Outlook and Google Integrations
  • Integrations with Salesforce, Zendesk, Pipedrive, and HubSpot.
  • Voicemail to Email
  • Voicemail to SMS Notification
  • Call Recording
Support
  • 24/7 service and tech support
Phone calls, video conferences, meetings, and messages are managed using one cloud phone system application. As small business owners, we understand how important it is to keep things simple. Using a cloud phone service distills your company’s communication down into an easy-to-use, yet robust package.
i8nternet
Broadband & Dedicated Internet
  • Cable - Coax
  • Ethernet Services
  • DSL
  • Fiber -Dedicated Internet
  • Bonded Cable and T1’s
  • Wireless Internet (WiFi)
  • Private Line
  • Integrated PRI
  • MPLS
  • ⦁ Local Area Network (LAN and Public IP) ⦁ Static IP Addresses ⦁ Symmetrical Traffic Flow
  • MPLS/VPLS
  • Border Gateway Protocol (BGP) Routing
  • SD-WAN
  • Firewalls, VPN’s
  • Web Site Hosting
  • Point-to-Point, Point-to-MultiPoint Availability
  • DNSFiber1 Lowest Cost Fiber to the Internet Speeds up to 500M
With high-speed internet, your business can go further, faster. Access the most powerful cloud-based applications, share larger files, support more WI-Fi-enabled devices, conduct web conferencing and more.
saas
SAAS (Software as a Service) Optimization
  • Software Distribution Model & Integration
  • Providing Flexibility and Mobility
  • Closing the Functionality Gaps
  • A.I. -- Cloud Computing (Predictive analysis using your data)
  • CPanel (MyPHP, MySQL, WordPress, SEO)
  • Website -- Email -- Hosting
  • Salesforce, HubSpot, Suite, Dynamic 365
  • Payment Applications (Square, CareConnect, QuickBooks)
  • Schedule & Calendar (Calendly, apparently, Acuity Scheduling)
SaaS apps to users, no required purchased model, install, update, or maintain any hardware, middleware, or software. SaaS makes even sophisticated enterprise applications, such as ERP and CRM, affordable for organizations that lack the resources to buy, deploy, and manage the required infrastructure and software themselves.
it services
Managed IT Services
  • Implementing & Migration
  • Networking & Monitoring
  • On-demand Remote I.T. Support
  • Servers Set-up
  • Access Points and Routers Installation
  • Network Security & Backup Recovery
  • CAT 5, CAT 5e, CAT 6 and Fiber Cable Ethernet Wiring
  • Telephone Data Video Network Cabling
  • Denmark / Demark Extensions
  • Ethernet Network Wiring
  • Network Security Cameras
  • Video Surveillance - Alarm Control System
Provision branch offices faster with automated zero-touch deployment, simplified configuration, orchestration and on-going monitoring with centralized troubleshooting tools. Simplify branch infrastructure with the ability to insert network services on the branch edge, in the cloud or in the regional and enterprise data centers.

Why Bradford Technology

Bradford Technology will help you save money and grow your business.

We offer businesses a wide array of Internet services including broadband Internet delivered wirelessly, dedicated high-speed access services. We focus on the speed and quality of Internet services and commitment to providing excellent customer care.

We’re more than a phone system.

  • Integrate with Business Applications Work smarter, together. Get business-grade integrations for improved productivity and Customer experiences.
  • Streamline processes and boost productivity from the inside out.
  • Communications intelligence. Create better customer relationships with more relevant communication.
  • Automatic data. Optimize workflows with call logging, reporting, contact sync, and more.
  • Mobile capabilities. Work on-the-go with our full app integration suite for mobile and desktop.
  • Contact management. Manage your contacts smarter by integrating with Microsoft 365® and G Suite®.

Personalize your customers’ experience one call at a time.

  • Feeling the churn? Promote loyalty and trust in your business with intuitive customer service integrations.
  • Real-time data. Access communications, information and customer history automatically in real-time, every time.
  • Call logging. Capture and organize conversations with always-on technology for smarter, more personalized customer experience management.
  • Tailor-made responses. Reduce churn and average handle time by integrating.

Dial Plan Editor

  • Easily update call routes as departments and employees change
  • Insert recorded promotions into the customer’s call path
  • Professional Contact Center Never misses a lead by instantly tracking missed calls, viewing call Reports, and displaying real-time metrics to better gauge your Department’s performance.
  • DIDs Improve your marketing efforts by ordering telephone numbers for Sales campaigns and accessing Jive’s free reporting.
  • Service Text/SMS Send text messages from the dealership’s main number.
• Service updates• Appointment reminders• Vehicle pick up notifications
techanology